top of page

Terms & Conditions

Welcome to Sarang (“we”, “us”, “our”) operated by SkipOye Technologies Pvt Ltd through www.mysarang.in and any related mobile application. By using our website or app, you agree to these Terms & Conditions. Please read them carefully.

​

1. Who We Are

Sarang is owned and operated by SkipOye Technologies Pvt Ltd. For any queries or concerns, contact us at:
Email: support@mysarang.in

​

2. Using Our Services

  • By accessing our website, registering an account, or making a purchase, you accept and agree to follow these terms.

  • We may update these Terms from time to time. Your continued use of our platform means you accept the changes.

​

3. Account & Security

  • To use certain features, you may need to register and create an account.

  • You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account.

  • Notify us immediately if you suspect unauthorized use of your account.

​

4. Our Products & Services

  • Sarang offers books, toys, kidswear, workbooks, gifting items, and access to workshops and events, subject to availability.

  • Product details, availability, and prices are displayed on our website/app.

  • We reserve the right to modify, discontinue, or add products or services at any time.

​

5. Payments & Fees

  • All prices are in Indian Rupees and inclusive of taxes unless stated otherwise.

  • Shipping and other applicable charges will be shown at checkout.

  • We reserve the right to update our fees and pricing at any time.

​

6. Order Processing & Cancellation

  • Orders are processed upon successful payment.

  • We may cancel orders due to product unavailability, payment issues, or suspected fraud.

  • If your order is cancelled, we will notify you and refund any payments as per our refund policy.

 

7. Shipping & Delivery

  • We ship PAN-India using trusted courier partners.

  • Orders are usually dispatched within 2 working days. Delivery timelines may vary based on location and other factors outside our control.

  • Shipping charges, if applicable, will be shown at the time of order.

 

8. Returns, Refunds & Exchanges

  • Our returns, refunds, and exchange policy is available on our website.

  • Items must be returned unused and in original condition as per the guidelines.

 

9. User Conduct

  • You agree to use Sarang only for lawful purposes and not to upload or share any harmful, unlawful, or objectionable content.

  • Do not misuse our services or attempt to interfere with the website or app operation.

 

10. Intellectual Property

  • All content, trademarks, logos, images, and software on our platform are owned by Sarang or its licensors.

  • Do not use, copy, or distribute any content without our written permission.

 

11. Third-Party Links

  • Our site may contain links to other websites. We are not responsible for their content or practices.

 

12. Limitation of Liability

  • We do our best to provide accurate information and reliable services.

  • However, Sarang is provided “as is” without warranties of any kind.

  • We are not liable for any damages resulting from your use or inability to use our platform.

 

13. Indemnity

  • You agree to indemnify and hold harmless Sarang and its affiliates from any claims, losses, or damages resulting from your breach of these Terms.

 

14. Governing Law

  • These Terms are governed by the laws of India. Disputes will be subject to the exclusive jurisdiction of courts in Bangalore.

15. Contact

  • For questions or complaints, contact us at:
    Email: support@mysarang.in

bottom of page