Privacy Policy

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Last updated: July 13, 2025

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Sarang (“Platform”, “we”, “our”, or “us”) is owned and operated by SkipOye Technologies Pvt Ltd (“Company”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website [www.mysarang.in], our mobile applications, or any other services (collectively, “Services”). This Policy should be read together with our Terms of Use.

 

By accessing or using Sarang, you consent to the collection, storage, processing, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.

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1. Information We Collect

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• We collect information you provide directly to us, such as your name, email address, phone number, postal address, payment details, and any other information you submit on our platform.

• We may also collect account-related information, your preferences, feedback, reviews, ratings, or any support queries you choose to share with us.

• When you use our services, we automatically collect usage data including pages viewed, features used, your search history, and the time and date of your activities.

• We collect technical and device-related information such as device IDs, IP address, browser type and version, operating system, and network provider.

• Our systems also log information about your device and software settings, connection information, page visit statistics, URLs visited, and interactions with our support team.

• We use cookies and similar technologies to collect information about your browsing behavior and to provide relevant advertisements.

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2. Use of Information

 

We use your information to:

• Create and manage your Sarang account.

• Process orders, payments, and transactions.

• Provide personalized content, recommendations, and regional services.

• Improve user experience through analytics and research.

• Communicate with you about your account, updates, offers, and promotions (as per your preferences).

• Detect and prevent fraud, abuse, and illegal activities.

• Comply with legal obligations and enforce our Terms of Use.

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3. Sharing and Disclosure of Information

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We may share your information:

• With trusted third-party service providers (e.g., payment processors, cloud hosting, analytics, IT, customer support, marketing partners) under strict confidentiality agreements.

• When required by law, regulation, legal process, or governmental request.

• To protect Sarang, its users, property, or the public as permitted or required by law.

• In connection with business transfers, such as mergers, acquisitions, reorganizations, or sale of assets, provided that the recipient agrees to handle your data in a manner consistent with this Policy.

• With your explicit consent or at your direction.

We are not responsible for the privacy practices of third-party services, platforms, or social media networks you may use to access Sarang. Please review their privacy policies separately.

 

4. Interaction with Other Applications, Platforms, and Devices

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When accessing Sarang via third-party platforms, devices (e.g., mobile, smart TV), or social plugins, those platforms may collect information according to their own privacy policies. We recommend you review such policies.

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5. Cross-Border Transfers

Your data may be processed or stored outside your country of residence. We ensure that all cross-border data transfers comply with applicable data protection laws and this Privacy Policy.

 

6. Your Rights and Choices

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• You can access, update, correct, or delete your personal information by contacting us.

• You can unsubscribe from marketing emails using the link provided in such communications. Service-related emails (e.g., about transactions or your account) are not optional.

• You can disable cookies through your browser/device settings (may affect certain features).

• You may choose not to receive push notifications via your device settings.

We retain your data as long as necessary to fulfill the purposes outlined in this Policy or as required by law, after which it is securely destroyed.

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7. Data Security

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We use reasonable technical, organizational, and administrative measures to protect your information from unauthorized access, use, or disclosure. While we strive to use industry-standard security, no system can be guaranteed 100% secure.

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8. Children’s Privacy

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Sarang is intended for users 18 years or older. If you are under 18, you may use Sarang only with the involvement and consent of a parent or legal guardian.

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9. Cookies and Advertising

We and our partners use cookies, web beacons, and advertising identifiers to:

• Recognize users

• Analyze trends and improve the Platform

• Deliver personalized advertisements and offers

You may disable cookies via your browser, but this may limit your experience.

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10. Changes to this Privacy Policy

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We may update this Policy from time to time. Continued use of Sarang means you accept any updates. We encourage you to review this Policy periodically.

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11. Links to Other Sites and Apps

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Sarang may contain links to external sites or applications. We are not responsible for their privacy practices or content. Please review their policies before providing personal data.

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12. Advertisements

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We may display ads from third-party advertisers. These companies may collect information (not including your name, address, email, or phone number) about your visits to our site and other websites to provide targeted advertisements.

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13. Grievance Officer

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In accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, below are the details of our Grievance Officer:

 

Grievance Officer:
SkipOye Technologies Pvt Ltd
Email: support@mysarang.in

Only communications sent to this email will be treated as valid for the purposes of this Policy.

For questions or concerns about this Privacy Policy or your personal data, please contact us at support@mysarang.in.